We would like to test "KONICA MINOLTA C3850 Series PCL6" version 3.1.2.0 x64 driver and printer Server already installed with Version 3.0.1.0 x64. If we try to add new Printer Driver in the Print Server it is automatically upgrading the driver version and all printers getting new version.
Is there any way that I can add new driver version (without upgrade) in the Print server so that I can change one printer to that driver version and user can test it?
We are having problems with users on site experiencing error messages when printing PDF's. I can't seem to replicate it and it doesn't happen all the time so it is difficult troubleshoot. However what we have found is that the print process splwow64.exe
possibly gets stuck and then throws up the error message 'The document could not be printed' then when you select OK, you get the error message,
'There were no pages selected to print'. We use both Konica Minolta printers and Lexmark's here and this problem only occurs when you try to print to a Konica. It does not happen on the lexmark's. The Konicas are using the winprint processor where
as the lexmarks use their own. From our investigations we are narrowing it down to the splwow64.exe process as you are unable to print a PDF to a konica once this error message is thrown up, however when you end the splwow64.exe process from task manager,
it lets you print straight away.This process allows you to print to 64bit from a 32bit application
I have found a windows patch which sets the timeout of the splwow64.exe. process to two minutes in case it gets stuck but this didnt help. I have also found a fix where you create a registry key to manually set the timeout of the splwow64.exe and this didnt help either. This is because when the users have 32bit applications open in the background that require this process, it wont end until all of these are closed. So when it fails or gets stuck, the registry fix wont end it due to these other applications being open.
Running out of ideas, please help!
We would like to test "KONICA MINOLTA C3850 Series PCL6" version 3.1.2.0 x64 driver and print server already installed with Version 3.0.1.0 x64. If we try to add new printer driver on the print server it is automatically upgrading the driver version and all printers getting new version.
Is there any way that I can add new driver version (without upgrade) in the print server so that I can change one printer to that driver version and user can test it?
I'm using Print Management from my desktop to manage our print servers. Everything works fine except it locks up when trying to add a printer and also if you click the Ports tab within any printer properties dialog box. But if I log into the servers themselves print management works fine doing those functions.
This happens from both my Windows 7 or Windows 10 desktops.
Hi,
Question on RSClientPrint Active X control for internet Explorer 11 on Windows 10.
I have the active x control installed. It's listed in IE11 as RSClientPrint 2008 Class. It works except for the fact it won't pick up the system default printer. It just defaults to the first printer in the list, and I have to change it every time I want to print.
IE says the file is called rsclientprint.dll located in C:\windows\downloaded program files. In windows 10 that folder is empty, and I can't find rsclientprint.dll anywhere on the client computer (which makes me wonder how it's working at all; registry settings maybe?)
In windows 7 all the files are there in that location, and it works properly.
How do I make it work properly in windows 10?
Thanks
Hi all.
Any ideas? Thanks.
Dear Server Expert,
we are currently using the Windows Server 2008 R2 as the print server. We deployed printer via the Group Policy. All our printers are actually network printer. some printers are shared for departments and some high management users have their own personal
printer. All are networks printer.
My issue is:
is there any way from the Windows Server that we could configure to prevent users from printing to those personal printers. this situation may happen if the printer is being added accidentally to this specific users and users forget to select his/her default shared department network printer to send his jobs and end up send wrongly to the high management users printer.
Please advise.
Thanks
I currently have multiple print servers (2012 and 2008 R2) servicing approximately 800 printers. All of my current clients are Windows 7 (32/64 bit). My question is how can I add the Windows 10 drivers so that they are automatically available for download when I client machine connects to one of my current printer queues? When I attempt to add additional drivers I do not have any options in regards to Windows 10, only 32/64bit.
Thanks!
Hi,
One of customer I support, they told me that they are deny all NTLM traffic on their network. They were asking me how this will impact the printing services, since we use IP instead of hostnames.
With printing they access the printer configuration via http using IP and also have the print server ports are configured via IP.
I am unsure how disabling NTLM will impact and environment that uses IP to access devices.
I did find this note https://technet.microsoft.com/en-us/library/jj865671(v=ws.10).aspx, but to me I am not sure how to understand the access bases on Ip section..
Are you able to bring some light?
Hi all,
One of my colleagues has a weird problem when creating a PDF (working in terminal). This is the situation:
He receives a PDF via email, containing 3 pages. Out of those 3 pages, he wants to forward page number 2 to his client.
He opens the PDF, clicks on the print button, and selects page 2 (the page fits the format, so this is not the cause of the problem).
When clicking 'Print', the new PDF containing only page 2 gets created, but half of the content is missing!
I can see nothing out of the ordinary, altough i'm not really familiar with PDF printing.
Could it be that the PDF is corrupted in some way, or is it something else?
I could really use your help!
Thanks,
Vince
I am having trouble displaying the Branch Office Print mode from the Get-Printer cmdlet
We first set a printer to use Branch Office direct printing
Set-Printer -name sgbrcp1 -ComputerName <g class="gr_ gr_12 gr-alert gr_spell gr_disable_anim_appear ContextualSpelling ins-del multiReplace" data-gr-id="12" id="12">psrv</g>
-RenderingMode BranchOffice
Then <g class="gr_ gr_42 gr-alert gr_spell gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="42" id="42">retreive</g> the status:
Get-Printer sgbrcp1 | ft name, renderingmode</g>
This returns:
name RenderingMode
---- -------------
SGBRCP1
The <g class="gr_ gr_53 gr-alert gr_spell gr_run_anim ContextualSpelling ins-del multiReplace gr-progress" data-gr-id="53" id="53">Renderingmode</g> property is being returned as empty.
For reasons I do not understand, Get-Printer returns <g class="gr_ gr_67 gr-alert gr_gramm gr_run_anim Grammar multiReplace" data-gr-id="67" id="67">a MSFT_Printer</g> object in the Root\StandardCimV2 namespace, vs a Win32_PrinterObject. It appears that the two object types are shadows of the other, although Win32_Printer is defined in the MSDN documentation whereas I can't find MSFT_Printer definition.
I know that the Rendering mode is not actually a property of the underlying MSFT_PrinterObject, but a reference to the instance properties:
$p.psbase.CimInstanceProperties['Renderingmode'] where $p is the MSFT_Printer instance for a printer).
If I look at that, I see:
<g class="gr_ gr_99 gr-alert gr_gramm gr_run_anim Style multiReplace" data-gr-id="99" id="99">Name :</g> RenderingModeSo my question is: how can I set rendering mode so that is actually displays? And why isn't the value being returned from the Get-Printer Cmdlet?
Given that Get-Printer is failing, how else can I see that Branch Office printing is setup (preferably through automation)?
Thomas Lee <DoctorDNS@Gmail.Com>
Hello,
We use a Server 2008 R2 Printer as a print server, and have deployed printers using it for the past several years. Most of the printers are HP Printers, and about 10 Canon multifunction devices (industrial size copiers). Until about July/August of 2016, this has worked great. Around this time, we replaced a couple of our old copiers. When we added the print drivers for the new ones, we discovered that all previously installed Canon drivers on client machines needed to be reinstalled. Because they were pushed out through group policy, updating the driver manually was not enough... we had to remove the printer completely, then manually reinstall it because for some reason, the drivers would not reinstall through group policy either. The problem with this is that users need administrative privileges to do this, and for a team of 5 people to do this on 500 computers... not ideal. But we did it, because we could not figure out any other way to get the drivers installed.
Yesterday, we replaced two more copiers and the same thing happened. Immediately after I added the new printer and driver to the print server, I started getting calls from users saying they couldn't print to their copier (which hadn't been changed
in any way) and it was prompting them to reinstall the driver. I have been researching a solution for this over the past 24 hours and have tried many different things that I have found, but none of them are working. The two main things that I kept
running into that were "marked as solution" were to try a universal driver package rather than the specific drivers for the model of the copier, and specific settings in Group Policy related to "Point and Print" settings for both Computer
and User configuration. The universal driver package made no difference, and I have tried every different possible combination of Point and Print settings I found in forums with no better results. I also tried disabling the "Prevent users
from installing printer drivers" and "Allow non-administrators to install drivers for these device setup classes" and added the printer and IEEE class GUIDs, also made no difference. I have seen a few other posts where people using Canon
copiers have described this exact same scenario, and have not seen a solution for it... any ideas out there? Has anybody come across this with Canon devices, and if so have you been able to resolve it? Any help would be greatly appreciated.
Greetings,
We have an EFI Fiery print driver that can't be silently deployed since a popup comes up. This is because it is not 'packaged' apparently.
Here's a screen shot of the column and then of the popup:
We're told this is after a new patch came up affecting the spooler. https://technet.microsoft.com/library/security/MS16-087
This is a WHQL Driver and can be perused here:
https://drive.google.com/drive/folders/0B4fzTSUY9KasYmR1NjB2SjZmSms?usp=sharing
Could someone share what does it mean to have a driver 'packaged' or not and where to start to package it?
Thank you, and health and happiness in the new year :)
We have a Server 2008 SP2 x64 acting as Print server and today the Print spooler is not able to start. It shows "Spooler Subsystem App stopped working and close".
Event ID 1000 is logged with "Faulting application spoolsv.exe version 6.0.6002.18294 faulting module hpmdp5r1.dll" message.
Any help will be more than appreciated.
Thanks
myt
Windows Print Server - Windows 2012 R2
Workstation Client - Windows 7 32bit /64bit
We are facing a problem in the client workstation where the mapped printers from the windows print server showing offline.
But the printers in the print server is showing online. This is happening to random users only.
Also some pc even the shared printer showing online but the jobs are not transferring to the print server.
They need to restart the print spooler to solve this issue or they need to restart the PC to rectify this issue. Sometimes they need to start 2 or 3 times to bring the printer online.
How can we troubleshoot the issue.
Dear All
Is there is any way to achieve the above mentioned title. So, whether the access is remotely or from the MFP itself directly, all access to this SAMSUNG CLX-8385ND MFP will be through User ID & Password of MS Windows 2012 Active Directory only.
I appreciate the support on anticipation.
Best regards and wishes.
I just finished doing the change over from a 2003 print server to a 2012 R2 print server. All print queues are setup with x86 and x64 type 3 print drivers.
I have a few print queues that are not working, I can map to the new printers and I can send a print job but the job never reaches the printer.
I have deleted the print queues and rebuilt them, used older drivers (and newer drivers) and still the same issue.
In the drivers I installed are not for 2012 R2 but for 2008 x86/ x64 (our workstations are 32 bit)
Below are some of the errors I get in the log, I have looked online and found no positive solution. How can I resolve this issue?
Microsoft-Windows-PrintService/Admin
Event ID 215
Installing printer driver Canon iR3530 UFR II failed, error code 0x0, HRESULT 0x80070705. See the event user data for context information.
Microsoft-Windows-PrintService/Admin
Event ID 370
The print spooler failed to regenerate the printer driver information for driver Canon iR3530 UFR II for environment Windows x64. Win32 system error code 1797 (0x705). This can occur after an operating system upgrade or because of data loss on the hard drive.
Microsoft-Windows-PrintService/Admin
Event ID 215
Installing printer driver Canon iR5055/iR5065 (FAX) failed, error code 0x0, HRESULT 0x80070705. See the event user data for context information.
Microsoft-Windows-PrintService/Admin
Event ID 370
The print spooler failed to regenerate the printer driver information for driver Canon iR3530 UFR II for environment Windows x64. Win32 system error code 1797 (0x705). This can occur after an operating system upgrade or because of data loss on the hard drive.
I have been reviewing the articles below and it does not seem to give me the answer I seek.
https://technet.microsoft.com/en-us/library/dd393228%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396